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A clear next step when you need help

Tell us the question, the affected workflow and what you expected to happen. Useful context helps us understand the issue and identify a practical next step.

For a new project

Use the project brief to outline the business goal, the reviewer and what a useful result would look like. You can save a personal draft before choosing to send it.

For an existing engagement

Use the support channel agreed for your project. Include a reproducible example and avoid sending passwords, API keys or sensitive personal information.

General questions

Browse our frequently asked questions or contact the team. Response arrangements and support scope are agreed individually; this page does not promise an unconfirmed response time.